Terms & Conditions
INITIAL ORDERS All orders are on a pre-paid basis. Freighted or posted goods will only be despatched once payment is received.
AUSTRALIAN BUSINESS REGISTRATION Please provide copy (fax, email, post) of Certificate of Registered Business Name (or international equivalent) after logging in as a new customer.
MINIMUM ORDERS Minimum opening order is $200.00AU excluding postage. There are no minimum quantities required. There is no minimum for subsequent orders; orders less than $100.00AU will incur a $10.00AU handling charge.
SPECIAL ORDERS are not returnable or refundable.
FREIGHTING & POSTAGE costs are to be paid by the customer and will be added to the invoice total.
PAYMENTS may be made by cash, cheque, credit card or direct deposit to our bank account. Cheques to be made payable to Scrap FX and posted to PO Box 88, The Basin, Vic. 3154. When using direct deposit facility, please fax receipt to (03) 9762 1978. Credit card payments attract a fee of 2% of total invoice value. All international payments are by credit card only (Mastercard/Visa) 2% fee is waived.
PRICES are effective as at the date stated and are subject to change without notice. Prices are in Australian Dollars. Please note all prices displayed are excluding GST which is added at checkout for Australian customers.
GST (Goods and Services Tax) is charged at the rate ruling at the date of invoice. All products are currently taxed at 10%. GST is applicable to Australian customers only.
RETURNS/CREDIT CLAIMS Any damaged product or discrepancy in delivery must be notified within seven days. Goods ordered in error can be returned at your cost and will incur re-stocking fee of 10%. Goods that return to us damaged or not in original packaging will not be credited.
If Scrap FX has incorrectly supplied goods, we will make arrangements for the return of the goods. On receipt of the goods in good order, we will issue a credit.
SECURITY We strive to ensure that all transactions are secure. All credit card payments are processed manually, not online.
PRIVACY Scrap FX is committed to the privacy and security of its customers and guarantees it will not forward customer information to any other organisation. All information is used solely for the purposes of processing orders.